Privacy Policy

How we protect your information

Last updated: December 7, 2025

Privacy Policy

Last Updated: January 2025

Introduction

SKN Jobs (“we,” “our,” or “us”) operates the SKN Jobs mobile application and website (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. By using our Service, you consent to the data practices described in this policy.

Information We Collect

Information You Provide Directly

When you register for or use our Service, we collect the following information:

  • Account Information: Name, email address, phone number, and password
  • Profile Information: Profile photo, bio, skills, work experience, location preferences, and other information you choose to include in your profile
  • Job and Service Listings: Information you post when creating job postings or service listings, including descriptions, images, pricing, location, and availability
  • Communications: Messages you send through our messaging system, including text, images, and attachments
  • Application Information: Information you provide when applying for jobs or responding to service requests
  • Payment Information: If applicable, payment card information and billing details (processed securely through third-party payment processors)

Information Collected Automatically

When you use our Service, we automatically collect:

  • Device Information: Device type, operating system, unique device identifiers, mobile network information, and device settings
  • Usage Information: How you interact with the Service, including pages viewed, features used, search queries, and time spent on the Service
  • Location Information: General location data based on your IP address or device settings (if location services are enabled)
  • Log Data: Server logs, including IP addresses, access times, browser type, and referring website addresses
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and assist with security

Information from Third Parties

  • Authentication Services: If you choose to link your account with third-party services, we may receive information from those services
  • SMS Verification: We use Twilio to send OTP (One-Time Password) codes via SMS for phone number verification

How We Use Your Information

We use the information we collect to:

  • Provide and Maintain the Service: Create and manage your account, process transactions, and deliver the services you request
  • Facilitate Connections: Connect job seekers with employers and service providers with clients
  • Communicate with You: Send you service-related notifications, respond to your inquiries, and provide customer support
  • Verify Identity: Verify your phone number through OTP codes sent via SMS
  • Improve the Service: Analyze usage patterns, conduct research, and develop new features
  • Ensure Security: Detect, prevent, and address fraud, abuse, security threats, and technical issues
  • Comply with Legal Obligations: Meet legal requirements, respond to legal process, and protect our rights and the rights of our users
  • Marketing: With your consent, send you promotional communications about our Service (you can opt out at any time)

How We Share Your Information

Public Information

The following information is publicly visible on our Service:

  • Your profile name and photo
  • Job and service listings you post
  • Public reviews and ratings (if applicable)
  • Your general location (island preference: St. Kitts, Nevis, or both)

Information Shared with Other Users

When you interact with other users through our Service:

  • Your profile information is visible to users you communicate with
  • Messages you send are visible to the recipient
  • Job applications and service responses are shared with the relevant parties

Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Twilio: For sending SMS/OTP verification codes
  • Hosting Providers: For data storage and server infrastructure
  • Analytics Services: To understand how our Service is used
  • Payment Processors: To process payments (if applicable)
  • Customer Support: To provide customer service assistance

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

We may disclose your information if required by law or in response to:

  • Court orders, subpoenas, or legal process
  • Government requests or regulatory inquiries
  • Enforcement of our Terms of Use
  • Protection of our rights, property, or safety, or that of our users

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption: We use industry-standard encryption (HTTPS/TLS) for data transmission
  • Access Controls: We limit access to your information to authorized personnel only
  • Secure Storage: Your data is stored on secure servers with appropriate safeguards
  • Regular Updates: We regularly update our security practices and systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

  • Provide the Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Maintain business records for legitimate purposes

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or business purposes.

Your Rights and Choices

You have the following rights regarding your information:

Access and Portability

  • Access: Request a copy of the personal information we hold about you
  • Portability: Request your data in a structured, machine-readable format

Correction and Deletion

  • Correction: Update or correct inaccurate information in your account settings
  • Deletion: Request deletion of your account and personal information (subject to legal retention requirements)

Opt-Out Options

  • Marketing Communications: Unsubscribe from promotional emails through the link in the email or your account settings
  • Push Notifications: Adjust notification preferences in your device settings or app settings
  • Location Services: Disable location services in your device settings

Account Controls

  • Account Settings: Update your profile information, privacy preferences, and account settings at any time
  • Account Deletion: Delete your account through the app settings or by contacting us

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

Third-Party Services

Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party services you access.

SMS/OTP Verification

We use Twilio to send OTP codes via SMS for phone number verification. Twilio’s privacy practices are governed by their privacy policy. We share only the phone number and OTP code necessary for verification purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze how our Service is used
  • Provide personalized content and features
  • Assist with security and fraud prevention

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the “Last Updated” date
  • Sending you an email notification (if you have provided an email address)
  • Displaying a notice in the app

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

By using our Service, you consent to this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our Service.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

SKN Jobs
Email: [email protected]
Website: https://sknjobs.com/contact
Address: Cayon Street, Basseterre, St. Kitts & Nevis

For privacy-related inquiries, please include “Privacy Policy” in your subject line.

Effective Date: November 2025
Last Updated: November 2025